Solutions · Burlington, Ontario
Solutions to business problems, not lists of products
Services describe individual capabilities. Solutions describe what happens when several of them are combined to fix something specific — an access model nobody trusts, a recovery plan nobody has tested, a migration that keeps being deferred. These are the six engagements Burlington organizations most often need.
01Solution
The Secure Modern Workplace
Staff work from the office, from home and from client sites on a mix of company and personal devices, and nobody can say with confidence who has access to what.
What the engagement includes
- Entra ID cleanup, MFA enforcement and conditional access policy aligned to role and risk
- Intune enrolment with compliance baselines for Windows, macOS and mobile
- SharePoint and OneDrive structure with governed external sharing
- Defender protection across identity, endpoint, email and cloud applications
- Documented joiner, mover and leaver process so access ends when employment does
OutcomeOne identity per person, one enforced device standard, and an access model you can explain to a client, an insurer or an auditor.
02Solution
Ransomware Resilience
Backups run nightly, but nobody has proven a full recovery, and the current environment would take an unknown number of days to rebuild.
What the engagement includes
- Immutable backup with offsite copies isolated from production credentials
- Defined RPO and RTO per system, agreed with the business rather than assumed by IT
- EDR with managed detection, plus privileged access reduction and segmentation
- Documented recovery runbooks and periodic live restore testing
- Incident response plan with roles, contacts, insurer notification and communications
OutcomeA measured recovery capability instead of an assumption — and the evidence cyber insurers now require at renewal.
03Solution
Cloud Modernization
Ageing servers are approaching end of support, the datacentre cupboard is a single point of failure, and cloud costs already look unpredictable.
What the engagement includes
- Workload assessment: what moves, what is replaced by SaaS, what genuinely stays on premises
- Azure or AWS landing-zone structure with identity, networking and governance defined first
- Sequenced migration with dependency mapping, tested rollback and user communication
- Cost modelling, reserved capacity and monthly FinOps review after migration
- Hybrid connectivity and backup redesigned for the new topology
OutcomeInfrastructure sized to the workload, a predictable monthly cost, and hardware refresh removed from the capital plan where it no longer earns its place.
04Solution
Multi-Site Connectivity & Standards
Head office, a warehouse and two satellite locations each have their own equipment, their own ISP relationship and their own way of doing things.
What the engagement includes
- Standard network design applied across sites: firewalls, switching, wireless and VLAN structure
- Segmentation between corporate, production, guest and device networks
- Resilient connectivity with failover at sites where downtime stops revenue
- Central monitoring, configuration backup and coordinated ISP escalation
- One documentation set and one support process for every location
OutcomeSites that behave the same way, fail the same way, and can be supported by any engineer on the team.
05Solution
Compliance & Client Security Reviews
A client, insurer or regulator has sent a security questionnaire, and answering it honestly would expose gaps nobody has time to fix.
What the engagement includes
- Gap assessment against the framework or questionnaire actually in front of you
- Prioritized remediation plan separating quick wins from capital projects
- Control implementation across identity, endpoint, logging, backup and access review
- Policy and procedure documentation written to be usable, not just filed
- Evidence packages and recurring access reviews to keep answers true next year
OutcomeQuestionnaires answered from documented reality, and a remediation roadmap that survives contact with the budget.
06Solution
AI Enablement Without Data Exposure
Leadership wants Copilot or other AI tooling, but SharePoint permissions have drifted for years and nobody knows what a broad search would surface.
What the engagement includes
- Oversharing and permission audit across SharePoint, Teams and OneDrive
- Sensitivity labelling and retention applied to material that warrants it
- Tenant-level AI controls, licensing plan and pilot group design
- Acceptable-use guidance and practical training for staff
- Measured rollout with review of what the tooling is actually being used for
OutcomeAI adoption that improves output without turning an unmanaged permissions model into a disclosure event.
Providing Two Decades of IT Experience
Tell us which of these sounds like your organization
Most engagements start with a conversation and a short assessment. We will tell you which of these matters most in your environment and what it takes to close it.